Salesforce Interview Questions

EXPLAIN WHAT IS SALES FORCE?

Salesforce is a CRM delivered as a software-as-a-service (SaaS).

WHAT ARE CUSTOM OBJECTS IN SALESFORCE?

Simply put custom objects are the database tables in Salesforce. All the data related to the enterprise can be stored in Salesforce.com. These custom objects have to be defined first and then the following steps need to be taken:
  • Join records with custom objects.
  • The custom object data are displayed in custom lists.
  • Create a custom tab for custom object.
  • Building page layouts.
  • Creating dashboard & report for analyzing custom object.
  • The custom tab, app and object can be shared

MENTION CHANGING WHAT MAY CAUSE DATA LOSS?

Data loss may cause due to following reasons
  • Changing data and date-time
  • Altering to percent,number and currency from other data types
  • Changing from multi-select picklist, checkbox, auto number to other types
  • Altering to multi-select picklist from any type except picklist
  • Changing to auto-number except from text
  • Changing from text-area to e-mail, phone, URL and text

DEFINE OBJECT RELATIONSHIP OVERVIEW

In Salesforce you can link the standard and custom object records in a related list. It is done by Object relationship overview. Various types of relationships can be created in order to connect the specific business cases with specific customers. It is possible to create custom relationship on an object and define various relationship types.

EXPLAIN THE ADVANTAGES OF SALESFORCE SAAS FUNCTIONALITY?

Some of the main benefits of Salesforce SaaS are:
  • A pay-as-you-go model perfectly suited for all customers.
  • No hassle of infrastructure management.
  • All applications are accessed via internet.
  • Easy integration between various applications.
  • Latest features are provided without any delay.
  • Guaranteed uptime and security.
  • Scalable performance for various operations.
  • Ability to access via mobile devices from anywhere

HOW MANY RELATIONSHIPS ARE PRESENT IN SALESFORCE?

The two important relationships in Salesforce include:
  • Lookup relationship.
  • Master detail relationship

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